Terms and Conditions
1574 Bouvier Rd.
Ontario, K0A 1N0
+1 (613) 903-5551
Acceptance of the conditions
These terms and conditions of sale are applicable to all orders placed on www.ecolofunds.ca. The validation of an order of a product from www.ecolofunds.ca site implies express acceptance on your part of these terms and conditions, without that this acceptance require your handwritten signature. These terms and conditions govern the contractual relations between ECOLOFUNDS and the customer, both parties accepting them unreservedly. These terms and conditions will prevail over any other conditions appearing in any other document, except preliminary, express and written dispensation. ECOLOFUNDS reserves the right to modify these terms and conditions.
Orders are validated by receipt of payment. Each product order implies that the Buyer accepts these terms and conditions without restriction or exception. When the Buyer saves his/her order, he/she is considered to have read, understood and accepted these terms and conditions without restriction as well as the prices, volumes and quantities of the products offered for sale and ordered by him/her.
Once the Buyer has chosen his/her method of payment, he/she must pay for his/her order, which legally finalises the purchase agreement made with www.ecolofunds.ca. ECOLOFUNDS reserves the right to cancel any order made by a customer with whom there exists a legal dispute relating to the payment of a past order.
The product prices are indicated in Canadian dollars not including tax and are those valid at the time the order is placed by the Buyer. The product prices do not include shipping and handling. Shipping and handling will be charged in addition to the price of the products ordered.
The shipping and handling costs charged are at the sole decision of ECOLOFUNDS.
The product prices can be modified by ECOLOFUNDS at any time. The Buyer will be informed about such modifications before placing his/her order. The price indicated in the confirmation of order is the final price. This price includes the price of products and packaging as well as the transportation costs.
The site www.ecolofunds.ca undertakes to provide a true picture of the products presented, however photographs, texts, styles of drawing and technical data sheets are provided for information purposes and are not contractual.
The order will be executed no later than 3 business days from the day following that on which the customer places his/her order. In case of unavailability of the product ordered, including due to our suppliers’ stock shortage, the customer will be informed as soon as possible and will be able to cancel the order. The customer will then have the option of requesting either a refund of amounts paid within 30 days of their payment, or exchanging the product.
ECOLOFUNDS ensures that every package is carefully prepared and that every product has the best protection to limit any damage during transit. ECOLOFUNDS cannot be held responsible in case of delay in delivery. No shipment are sent between Friday afternoon and Sunday evening. Responsibility and ownership of the goods is transferred from www.ecolofunds.ca to the customer at the time of shipment. Goods travel at the customer's risk. The Buyer must check the packing of the merchandise upon delivery, and must report any damages to the shipper on the delivery sheet as well as to ECOLOFUNDS within a week at the latest.
The Buyer has the right to retract and return at his/her expense the product he/she ordered within seven days of reception. The products must imperatively be returned to ECOLOFUNDS in perfect condition for resale, in their original condition, sealed in due form and accompanied by the invoice for the order. Any incomplete, used or damaged product and any product with damaged original packaging can neither be refunded nor exchanged. If the Buyer uses his/her right of retraction, he/she can choose either a cash refund payable within 30 days or a voucher.
Shipping charges are non-refundable, except if you are returning an item because of an error on our part or if we have determined that the product is defective.
On purchases made with a credit card, the same card used to make the purchase will be credited with the refund. Your credit card will be credited shortly after we have received and verified the returned merchandise.
If one or more provisions of these terms and conditions are deemed invalid or are declared as such by the enforcement of a law, a regulation or following a definitive decision by a court of law with the appropriate jurisdiction, all other provisions remain fully valid.
The applicable law for products sold by the company ECOLOFUNDS is Canadian law. ECOLOFUNDS cannot be held responsible for damages of any kind, whether material, immaterial or physical, which could result from poor functioning or from misuse of the marketed products. The responsibility of ECOLOFUNDS will be limited, in any case, to the amount of the order and cannot be put in question for simple errors or omissions which may happen in spite of all the care taken in the presentation of products. If difficulties arise in the application of this contract, the Buyer may atempts to negotiate an out-of-court solution before taking legal action. Claims and disputes shall always be studied with care, and good faith will be presumed of anyone who makes the effort to explain a situation. In the event of a dispute, the customer will first address the company to obtain an amicable solution.
Purchasing by minors
For the protection of our shoppers, it is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you.